A1 Accurate Garage Door Company (763) 427-7003
-24/7 Same Day Scheduling, Emergency Service Available in the Twin Cities Metro Area
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Return Policy



Return Policy
A1 Accurate Garage Door Company does not accept returns after 30 days from date of shipment.  All items MUST be returned in their original shipped condition and include all related parts & factory packaging (if applicable). Items returned damaged, used, or non re-sellable are not refunded.
 
All returns or even exchanges must have a Return Authorization number. Contact us at 1-763-427-7003 for your Return Authorization number. Returns or even exchanges must be received within thirty (30) days of issuance of Return Authorization number to receive credit or to be eligible for exchange.

Manufacturer's Defects: New and used products with defects in manufacturing are eligible for return. When requesting a return number, please indicate that the merchandise is defective, and we will mail a shipping label to return the item at no cost to you.

Shipping Errors: If any new or used product you receive does not match the original order you are eligible for a return.

Returns:
Ship your package back to us with the Return Authorization  number clearly written on the box.
Once the return is received, we'll credit your credit card account, less shipping charges and any applicable re-stock fees (see below for more information). Once a credit is issued to your card, it should appear on your statement within 72 hours.

Even Exchanges:
Contact us for a Return Authorization number and the return address; have your original order number and product description ready.
Ship your package back to us with the Return Authorization number clearly written on the box. Once the package is received, we will ship the new item.

Please Note:
A1 Accurate Garage Door Company does not refund shipping costs for returned items, unless there is a product defect.
There is a $30 shipping and restocking charge for all spring orders that are returned. If the buyer orders the incorrect size spring then the second shipment cost will be paid by buyer.
We do not accept returns after 30 days from date of shipment.
All electrical components (i.e. circuit boards, capacitors) are non-refundable. These items have been tested and deemed to be in good working condition.
We stock a complete line of new and used repair parts and accessories for garage doors and garage door openers. If the product you need is unavailable, call us. We will put our best effort in finding it.

The information you provide to us is strictly confidential. We do not provide it to other parties, or use it for other purposes, such as marketing in ventures with other businesses.